Troubleshooting

Windows issues

• How to whitelist VPN Proxy Master in your Antivirus or Firewall softwares?
• Installation cannot proceed because MSVCP140.dll was not found
• Microsoft Edge "cannot write and read in its data directory"

Other issues

• Google location is different from the one I am connected to on VPN Proxy Master
• How to deal with counterfeit VPN Proxy Master apps?
• Why Does VPN Proxy Master Show "Your Status: Exposed"?

Bug

• What can I do if the Ads sound can not be turned off
• What can I do if the Ads button cannot be closed
• VPN Proxy Master crashed or force closed

Cannot download Apps via Google Play Store due to region restrictions

• How To Change Your Google Play Store Country?

Can't Download via Microsoft Edge

• What should I do if I cannot download VPN Proxy Master via Microsoft Edge browser?

Sign-in Related Questions

• I cannot sign in, what should I do?

Streaming and Social Media Assistance

• Netflix is not working, what should I do?
• How can I watch Netflix using VPN Proxy Master?
• How to watch Netflix, Hotstar, SkyGo with a VPN?
• Why can't I connect to Streaming Servers (Netflix, Hotstar, SkyGo)？
• Connected to VPN Proxy Master but can't watch Hotstar
• Connected to VPN Proxy Master but can't watch BBC iPlayer

See all 10 articles

Connection assistance

• How to check my network speed?
• Connected to VPN Proxy Master but Can't Access Certain Websites or Apps
• How to change connection mode or protocols?
• Can't connect to VPN Proxy Master
• What should I do when my IP address is being detected after connecting to VPN Proxy Master?
• How to verify my internet connection before troubleshooting

See all 16 articles

Auto Disconnection

• How to turn off Low Power Mode on iPhone?
• How to turn off battery optimization on Android devices?