If the Ads button in VPN Proxy Master cannot be closed, it can be annoying, but there are a few steps you can take to resolve the issue:
1. Restart the App
Sometimes, restarting the app can fix minor glitches. Close the app completely (make sure it's not running in the background) and then reopen it to see if the issue persists.
2. Clear Cache and Data (Android)
If you're using Android, clearing the app's cache or data might help resolve UI issues like this.
Go to Settings > Apps > VPN Proxy Master > Storage > Tap Clear Cache and Clear Data.
Note: Clearing data will log you out of the app, so make sure you have your login credentials ready.
3. Update VPN Proxy Master
Make sure you’re using the latest version of VPN Proxy Master. Updates often include bug fixes that could address UI issues like the ad button not closing.
- On Android: Go to the Google Play Store, search for VPN Proxy Master, and tap Update if available.
- On iOS: Open the App Store, tap your profile icon, and check for updates.
4. Disable Battery Optimization (Android)
Battery optimization features on Android devices can sometimes interfere with the app's functionality. Try disabling battery optimization for VPN Proxy Master:
Go to Settings > Battery > Battery Optimization > Find VPN Proxy Master and select Don’t optimize.
5. Force Close the App
If the app becomes unresponsive, you can force close it and then reopen it to see if the issue resolves.
- On Android: Go to Settings > Apps > VPN Proxy Master > Tap Force Stop.
- On iOS: Double-tap the home button (or swipe up from the bottom if you have no home button) and swipe up on the VPN Proxy Master app to close it.
6. Reinstall the App
If the issue persists, try reinstalling VPN Proxy Master:
On Android/iOS: Uninstall the app and reinstall it from the Google Play Store or App Store.
7. Contact VPN Proxy Master Support
If none of the above steps help, reach out to VPN Proxy Master’s support team.