If you’re hearing ads sound in VPN Proxy Master and can't turn it off, it can be frustrating. Here are some steps you can take to resolve this issue:
1. Mute or Lower Volume
If the sound is coming from ads and not the app itself, you can try muting or lowering the volume on your device while using the app.
- On Android: Use the volume buttons to lower the volume or mute the device.
- On iOS: Use the physical mute switch or the volume buttons.
2. Restart the App
If the ad sound persists even after you've muted or lowered the volume, try restarting the app to see if the issue resolves itself.
On Android/iOS: Close the app completely, then reopen it to see if the sound issue persists.
3. Update VPN Proxy Master
Ensure you are using the latest version of VPN Proxy Master. Ad-related bugs or issues might have been fixed in newer versions.
- On Android: Go to the Google Play Store, search for VPN Proxy Master, and tap Update if it's available.
- On iOS: Open the App Store, tap your profile icon, and update the app if needed.
4. Clear Cache and Data (Android)
If you're using Android, clearing the app’s cache and data may fix the issue with ads or app glitches.
Go to Settings > Apps > VPN Proxy Master > Storage > Tap Clear Cache and Clear Data.
Note: Clearing data will log you out of the app, so have your login credentials ready.
5. Disable Battery Optimization (Android)
Battery optimization can sometimes cause app behavior issues, including ads. Disabling optimization for VPN Proxy Master might help resolve this:
Go to Settings > Battery > Battery Optimization > Find VPN Proxy Master and select Don’t optimize.
6. Reinstall the App
If the problem persists, reinstalling the app might fix the issue. Uninstall VPN Proxy Master and reinstall it.
On Android/iOS: Uninstall the app, then reinstall it from the Google Play Store or App Store.
7. Contact Support
If none of the above solutions work, reach out to VPN Proxy Master support for assistance.