If VPN Proxy Master is crashing or force closing, here are some troubleshooting steps to help resolve the issue:
1. Restart Your Device
Sometimes, a simple restart can fix the problem. Restarting your device can clear out temporary glitches that might be affecting the VPN app.
2. Update VPN Proxy Master
Ensure that you have the latest version of the VPN Proxy Master app. We frequently release updates to fix bugs and improve performance.
- On Android: Go to the Google Play Store > Search for VPN Proxy Master > Tap Update.
- On iOS: Open the App Store > Tap your profile icon > Find VPN Proxy Master and tap Update.
- On Windows/macOS: Visit the official website or open the app and check for update notifications.
3. Clear Cache and Data (Android Only)
If you’re using Android, clearing the app’s cache and data can help resolve issues with the app.
Go to Settings > Apps > VPN Proxy Master > Storage > Tap Clear Cache and then Clear Data.
Note: Clearing data will log you out of the app, so make sure you have your login credentials ready.
4. Reinstall the App
Sometimes, a fresh install can fix issues like crashes or app freezing. Uninstall VPN Proxy Master and reinstall it.
- On Android/iOS: Long press the app icon and choose to uninstall, then reinstall from the Google Play Store or App Store.
- On Windows/macOS: Uninstall via the Control Panel or drag the app to the trash, then reinstall it from the official website.
5. Check for System Updates
Ensure your operating system is up to date. An outdated system might cause conflicts with the VPN app.
- Android/iOS: Go to Settings > Software Update.
- Windows/macOS: Check for updates in the Settings > Update & Security.
6. Disable Battery Optimization (Android)
Battery optimization features on Android devices can sometimes interfere with VPN apps. Disable battery optimization for VPN Proxy Master:
- Go to Settings > Battery > Battery Optimization > Find VPN Proxy Master and select Don’t optimize.
7. Check for Conflicting Apps
Other apps, like firewalls, antivirus programs, or even other VPNs, may conflict with VPN Proxy Master. Try disabling or uninstalling any such apps temporarily to check if that resolves the issue.
8. Contact Support
If none of the above steps solve the issue, contact VPN Proxy Master’s support team.