If you're connected to VPN Proxy Master but can't access the internet, this can be caused by several factors. Follow these steps to troubleshoot and fix the issue quickly.
Several common reasons may cause no internet access while using VPN Proxy Master:
- DNS Issues: The DNS settings may be misconfigured or there might be a DNS leak.
- Network Configuration: VPN connections sometimes conflict with your network settings, leading to no internet access.
- Firewall or Antivirus Interference: Security software could be blocking the VPN connection.
- Weak VPN Server: The VPN server you are connected to may be overloaded or down.
- Internet Connectivity Problems: Your local internet connection may not be stable, even without the VPN.
Follow the instructions below and skip further steps if issues are solved.
1. Disconnect and Reconnect the VPN
Disconnect from the current VPN server and reconnect. If the issue persists, try switching to a different server.
2. Change DNS Settings
Set the DNS to automatic in your device's network settings.
3. Try a Different VPN Server
If the current VPN server is overloaded or unstable, switch to a different server location within the VPN Proxy Master app.
4. Switch VPN Protocol
Try switching the VPN protocol (e.g., WireGuard, IKEv2, OpenVPN) in the app settings. Some protocols may work better with certain networks.
5. Update to the latest version
Our continuous upgrades aim to introduce stronger encryption protocols and new features, as well as to optimize existing features and the user interface. Update to the latest version is to ensure compatibility and avoid malfunctions or crashes.
6. Check Your Internet Connection
Ensure that your internet connection is working properly without the VPN. Try disconnecting from the VPN and test internet access.
7. Disable Antivirus/Firewall Temporarily
Temporarily disable your antivirus or firewall software, which might be blocking the VPN connection. Ensure to re-enable it afterward.
8. Restart Your Device and Router
Restarting both the device and the router can resolve many connectivity issues. This clears any network conflicts.
If the issue persists, the VPN Proxy Master support team can help troubleshoot instantly.