If you're seeing the message "The email registration does not exist" while trying to log in or recover your VPN Proxy Master account, don’t worry—it’s a common issue that’s usually easy to resolve. Here’s a step-by-step guide to help you out:
🔍 Why This Might Happen
This message usually appears for one of the following reasons:
- You haven't registered yet.
The email you entered might not be linked to any VPN Proxy Master account. - A typo in your email address.
Even a small mistake (like a missing letter or a wrong domain) can cause this issue. - Subscribed from a third-party store (Apple store, Google Play, etc.).
If you originally subscribed using Apple ID or Google, you might not have created a traditional email/password login with VPN Proxy Master.
✅ What You Can Do
1. Double-Check the Email You Entered
Make sure:
- There are no typos
- You’re using the same email you used when signing up
- You didn’t accidentally add extra spaces
2. Try Registering Again
If you're unsure whether you ever created an account:
- Go to the Sign Up screen
- Enter your email and try registering
If your email has already been registered, the system will tell you.
If not, you can create a new account right away.
3. Still Stuck? Contact Support
If none of the above works, our support team is happy to help!
- Go to the Help Center in the app
- Or email us at: vpnproxymaster-support@secureguardpro.com
Be sure to include:- The email you’re trying to use
- A screenshot of the error (if possible)
🛡️ Pro Tip
To avoid issues, always make sure to register or log in using the same method and email every time you use VPN Proxy Master.
Still need help? Don’t hesitate to contact us—we’re here to assist you 24/7.