Note:
You need to sign in with the correct email address and password to connect.
Please make sure you have created an account before signing in.
The following are the issues you may encounter:
1. Password error prompt
- Go to https://VPNproxymaster.com/forgetpassword
- Enter your registered email address
- Click "Set Reset Link"
- Please check your inbox and follow the steps to reset your password
2. Your subscription is bound to the wrong email address
- Subscriptions made through the App Store/Google Play Store
Your store subscription is linked to the main device you use to pay. The main device can transfer orders to any email address you enter. Log into that email address on your other devices to share your orders.
- Subscriptions made through the VPN Proxy Master official website
It is recommended to stick with the wrong email address and the correct password as the service works the same. If you insist on changing your email address, please contact customer support for help.
3. Error message like "No Network Available"
- Connect to a free server under a good network environment
- Try to log in again
- Contact customer support for help